Our Return Policy
All returns must be pre-approved by Paper Kite. If you would like to make a return, please email firstname.lastname@example.org and let us know which item you would like to return. The item must be in its original condition (no usage or tags removed). If the item appears used, Paper Kite has the right to refuse a return or exchange. Initial shipping costs are non-refundable, and return shipping fees are the responsibility of the customer. All return packages must be insured to ensure a safe arrival back to the shop.
If you would like to return an item at our brick and mortar location (4744 Prescott Ave Lincoln, NE), please have your order confirmation email on hand.
Returns can be made within 14 days of your initial purchase. After this time, we are unable accept returns or exchanges. As a small business, we appreciate your understanding in accommodating what works best for our shop!
***All sale items are final sale, no returns are accepted***